Information Security Policy
ISO/IEC 27001:2022 Certified

ISO/IEC 27001:2022 Information Security Management System
RobotPOS carries out information security management processes in accordance with international standards and has ISO/IEC 27001:2022 certification.
1. Aim
RobotPOS Computer Systems Industry and Commerce Inc. ("RobotPOS") recognizes as a fundamental corporate responsibility to protect the confidentiality, integrity and accessibility of all information assets generated, processed, stored and transferred within the scope of its activities.
The purpose of this Information Security Policy is; To reveal the information security approach regarding software development, system management and information technologies activities carried out within RobotPOS, to determine the principles for protecting information assets and to define the framework of controls operated within the scope of ISO/IEC 27001:2022 Information Security Management System.
2. Scope
This policy;
- System, database, network and web-based software,
- Desktop and mobile applications developed specifically for customers,
- Software development life cycle processes,
- Information technology infrastructure,
- All information processed electronically, physically and verbally, the
- Employees, managers, business partners, suppliers and third-party service providers
It covers all information assets processed within the scope of.
3. Basis and Compliance
RobotPOS carries out information security management within the framework of the following regulations and standards:
- ISO/IEC 27001:2022 Information Security Management System Standard,
- Relevant national and international legislation, the
- Contractual obligations and sectoral good practices.
In this context, RobotPOS has documented, implements and constantly improves the Information Security Management System.
4. Information Security Management Approach
RobotPOS addresses information security not only as a technical issue; It is an integral part of corporate governance, risk management and sustainability.
In this direction;
- Information assets are identified and classified,
- Information security risks are analyzed regularly,
- Appropriate technical and administrative controls are applied to risks, the
- Preventive and corrective actions are carried out systematically.
5. Basic Principles
RobotPOS’s approach to information security is based on the following key principles:
- Privacy: Information is accessible only to authorized persons, the
- Integrity: Maintaining the accuracy and immutability of information,
- Accessibility: Authorized users have access to information when they need it,
- Traceability and Accountability: Recording and auditing of transactions on information assets.
6. Roles and Responsibilities
- Senior management is committed to the implementation and continuity of the information security policy.
- Employees and all interested parties are obliged to comply with information security rules within the scope of their duties.
- Third parties are bound by information security obligations under the conventions established by RobotPOS.
7. Technical and Administrative Measures
RobotPOS in order to ensure information security within the organization;
- Access control and authorization mechanisms,
- Authentication and user management processes,
- Network and system security measures,
- Logging, monitoring and recording mechanisms,
- Backup, business continuity and disaster recovery processes
It is implemented in accordance with the ISO/IEC 27001:2022 standard.
8. Information Security Violations
Incidents related to information security breaches are immediately recorded and analyzed and necessary preventive/corrective actions are implemented. If deemed necessary, the relevant parties and competent authorities are informed.
9. Awareness and Education
Information security awareness is a core element of RobotPOS corporate culture. In this context, awareness studies and training activities for employees are carried out regularly.
10. Policy Review
This policy;
- Legislative changes,
- Technological developments,
- Risk assessment results
it is periodically reviewed and updated accordingly.
11. Force
This Information Security Policy is governed by RobotPOS Computer Systems Industry and Trade Inc. It comes into force on the date approved by and is binding on all relevant parties.
Why robotPOS?
The Easiest, Fastest, Most Hassle-Free Restaurant Automation and Management System
Easy and Practical Use
Solutions that adapt to your workflow and way of working, are practical to use, easy to learn and will be used for years without any problems.
22 Years of Experience
Since 2003, we have been producing end-to-end management solutions from boutique businesses to restaurant and cafe chains with 100s of branches.
Specialized Solutions
We work exclusively in Restaurant and Cafe Automation and are becoming more specialized every day.
New Generation Technology
We are always with you with our New Generation restaurant and cafe automation solutions.
The choice of Turkey's leading brands robotPOS
What Do Our Customers Say?
What our users think about their robotPOS experiences
"On this road that we left Ankara in 1995, we have been continuing to provide quality and affordable service to our guests without stopping for more than 23 years. We have managed to become the largest restaurant chain with domestic capital in Turkey (HD İskender, HD Döner, Pidem and Makarnam) with nearly 300’ restaurants in Turkey and Azerbaijan, our competent masters and our quality service!"
Hd Holding
"“As Kahve Dünyası, we have been using the robotPOS system in all our stores, both in Turkey and abroad, for 3 years, as they are a solution company that follows the latest technological developments and quickly offers it to its customers."
Coffee World
"The Story of the Köfteci Ramiz Brand is the story of two orphaned brothers who immigrated from Macedonia to Turkey at the beginning of the 19th century. The brothers, who lost their mother at a young age and whose father was captured in the Gallipoli War, end up in Akhisar, the district of the Aegean. In the way they learned in Macedonia, they serve grilled meatballs with a special pita made of fresh yeast dough. They opened their first shop in Akhisar in 1928, in a tiny shop with 4 tables. After the death of Ramiz Usta in 1970, his four sons continue to keep their father's name alive. In 2000, they opened their second branch in Akhisar on the Izmir-Istanbul Highway. This second branch becomes the springboard and the first Istanbul branch is opened in Levent Çarşı in 2006. Köfteci Ramiz Brand continues to grow with 150 branches in 31 provinces."
Meatball Maker Ramiz
"It all started with a discovery. Our chickens, whose recipes are hidden in us, we marinate for 12-14 hours with unique sauces and various spices"
Chicken World
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Esto Lahmacun
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