robotPOS Privacy Policy

Privacy Policy

robotPOS COMPUTER SYSTEMS INDUSTRY AND TRADE INC.
INFORMATION ON THE PROTECTION OF YOUR PERSONAL DATA

10, entitled "Data Controller's Disclosure Obligation" of the Personal Data Protection Act No. 6698 ("KVKK") published in the Official Gazette No. 29677 of 7 April 2016, which aims at protecting fundamental rights and freedoms of persons, especially privacy, in the processing of personal data. in accordance with the article and the Communiqué on the Procedures and Principles to be Followed in Fulfilling the Information Obligation published in the Official Gazette dated 10 March 2018 and numbered 30356, this Information Text is submitted to robotPOS Computer Systems Industry and Trade Inc. as the data controller. We aim to inform you about your personal data processed as ("robotPOS" or "Company").

A- OUR PHYSICAL VISITORS

PERSONAL DATA PROCESSED

If you visit the robotPOS campus, the following personal data is processed;

  • Ensuring Physical Space Security: CCTV Records Receiving Image Recording.
  • Your Transaction Security Information: IP address information, website login and exit information, Log Records.

B- OUR CUSTOMERS

PERSONAL DATA PROCESSED

The following personal data is processed within the scope of your relationship with robotPOS;

  • Your Identity Information: Name and Surname, Turkish Penal Code, nationality, Passport Number, Place of Birth, Date of Birth, Gender Information, Signature.
  • Your Contact Information: Address Information, E-Mail, Phone Number.
  • Your Financial Information: Bank, Account and Card Information, Invoice and Debt Information
  • Your Risk Management Information: Information Processed to Manage Commercial, Technical and Administrative Risks
  • Your Information on Physical Space Security: CCTV Records.
  • Your Information Regarding Audio and Audio Recordings: Photo, Video Recordings.
  • Your Professional Experience Information: Professional Information.
  • Your Customer Transaction Information: Request and Complaint Information, Order Information, invoice, promissory note, check information
  • Your Transaction Security Information: IP address information, website login and exit information. Usernames, Passwords, Log Records
  • Your Marketing Information: Information Obtained through Survey and Campaign Work.
  • Your Legal Action Information: Information in Correspondence with Judicial Authorities, Information in the Case File.

C- OUR SUPPLIERS/PARTNERS

PERSONAL DATA PROCESSED

The following personal data of your officials and/or employees is processed as part of your relationship with robotPOS;

  • Your Identity Information: Name and Surname, TCKN/VKN, Signature.
  • Your Contact Information: Address Information, E-Mail, Phone Number.
  • Your Financial Information: Bank and Account Information, Billing Information.
  • Your Information on Physical Space Security: CCTV Records.
  • Your Legal Action Information: Information in Correspondence with Judicial Authorities, Information in the Case File.

D IN. YOUR RIGHTS TO PROTECT YOUR PERSONAL DATA

By contacting our Company using the methods in the "Contact" section of this Information Text

  • Learning whether your personal data is being processed,
  • Requesting information about it if it has been processed,
  • Learning the purpose of processing your personal data and whether it is used for its intended purpose,
  • Knowing the third parties to whom it is transferred at home or abroad,
  • If personal data is incomplete or incorrectly processed, do not request correction,
  • Requesting the deletion or destruction of your personal data within the framework of the conditions stipulated in KVKK,
  • Requesting that the transactions carried out in accordance with your rights in the form of correction, deletion and destruction mentioned above be notified to third parties to whom personal data has been transferred
  • Object to the emergence of a result against you by analyzing your processed personal data exclusively with automatic systems
  • If you suffer damage due to the processing of your personal data contrary to the relevant legislation, you have the right to request compensation for your damage.

E. CONTACTING THROUGH THE CALL CENTER

Within the scope of your relationship with robotPOS, your identity information, contact information and other personal data, if you share them with us during the conversation, are processed and stored for the purpose of addressing you correctly, following and responding to requests and complaints, transferring information about our service contents, following and carrying out legal affairs.

F. CONTACT FOR YOUR RIGHTS AND CLAIMS

KVKK'nın 11. maddesi gereğince kişisel verilerinize ilişkin yasal haklarınız kapsamındaki taleplerinizi, Veri Sorumlusuna Başvuru Usul ve Esasları Hakkında Tebliğ'de belirtilen şartlara uygun düzenlenmiş dilekçeyle Aydınevler Mah. Durak Sokak No:19 Maltepe/İstanbul adresine kimlik tespiti yapılmak suretiyle bizzat elden iletebilir ya da noter kanalıyla ulaştırabilirsiniz. Bunun yanı sıra, [email protected] kayıtlı elektronik posta (KEP) adresine, güvenli elektronik imza ve mobil imza ya da tarafınızca robotPOS'a daha önce bildirilen ve tarafımızca teyit edilmiş olan robotPOS'ta bulunan sistemimizdeki elektronik posta adresini kullanmak suretiyle [email protected] elektronik posta adresine iletebilirsiniz.

G. ABOUT THE CLARIFICATION TEXT

This Information Text will be valid as of the date it is published by robotPOS. robotPOS may make changes to this Information Text at any time if necessary. Changes made by robotPOS become valid upon the publication of the Information Text.

Why robotPOS?

The Easiest, Fastest, Most Hassle-Free Restaurant Automation and Management System

Easy and Practical Use

Solutions that adapt to your workflow and way of working, are practical to use, easy to learn and will be used for years without any problems.

22 Years of Experience

Since 2003, we have been producing end-to-end management solutions from boutique businesses to restaurant and cafe chains with 100s of branches.

Specialized Solutions

We work exclusively in Restaurant and Cafe Automation and are becoming more specialized every day.

New Generation Technology

We are always with you with our New Generation restaurant and cafe automation solutions.

robotPOS Usage

The choice of Turkey's leading brands robotPOS

Chicken World
330+ Branch
HD Holding
300+ Branch
Coffee World
300+ Branch
Coffy
170+ Branch
Meatball Maker Ramiz
110+ Branch
Faruk Güllüoğlu
110+ Branch
Chicken World
330+ Branch
HD Holding
300+ Branch
Coffee World
300+ Branch
Coffy
170+ Branch
Meatball Maker Ramiz
110+ Branch
Faruk Güllüoğlu
110+ Branch

What Do Our Customers Say?

What our users think about their robotPOS experiences

"On this road that we left Ankara in 1995, we have been continuing to provide quality and affordable service to our guests without stopping for more than 23 years. We have managed to become the largest restaurant chain with domestic capital in Turkey (HD İskender, HD Döner, Pidem and Makarnam) with nearly 300’ restaurants in Turkey and Azerbaijan, our competent masters and our quality service!"

HH

Hd Holding

"“As Kahve Dünyası, we have been using the robotPOS system in all our stores, both in Turkey and abroad, for 3 years, as they are a solution company that follows the latest technological developments and quickly offers it to its customers."

KD

Coffee World

"The Story of the Köfteci Ramiz Brand is the story of two orphaned brothers who immigrated from Macedonia to Turkey at the beginning of the 19th century. The brothers, who lost their mother at a young age and whose father was captured in the Gallipoli War, end up in Akhisar, the district of the Aegean. In the way they learned in Macedonia, they serve grilled meatballs with a special pita made of fresh yeast dough. They opened their first shop in Akhisar in 1928, in a tiny shop with 4 tables. After the death of Ramiz Usta in 1970, his four sons continue to keep their father's name alive. In 2000, they opened their second branch in Akhisar on the Izmir-Istanbul Highway. This second branch becomes the springboard and the first Istanbul branch is opened in Levent Çarşı in 2006. Köfteci Ramiz Brand continues to grow with 150 branches in 31 provinces."

KR

Meatball Maker Ramiz

"It all started with a discovery. Our chickens, whose recipes are hidden in us, we marinate for 12-14 hours with unique sauces and various spices"

TD

Chicken World

""

HAND

Esto Lahmacun

State your need yourself, get a quote quickly

Finding the most suitable solution for your business is now very easy. Determine your needs in just a few steps and get your specially prepared offer immediately.

  • Determine your device need
  • Define your production points
  • Choose online platform integrations
  • Get your special offer quickly

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Determine Your Device Need

Touch Terminal

Touch screen POS terminals to be used at checkout points

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Waiter Handheld Terminal

Mobile handheld terminals that waiters will use to take orders

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Leading the digital transformation of businesses

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Personality Team