robotPOS Restaurant Automation System
22+ years of experience · 4,000+ businesses

Restaurant Automation System — An Integrated Solution for Cafés & Restaurants

POS, order tickets, QR menu, kiosk, kitchen display, inventory, loyalty and reporting on a single infrastructure. Industry packages, multi-branch, delivery integrations.

Short answer: the robotPOS restaurant automation system

The robotPOS restaurant automation system is an integrated platform that brings POS, order tickets, QR menu, kiosk, kitchen display, inventory, loyalty and reporting together on a single infrastructure for restaurants, cafés, bars, fast food, mall food courts, hotel restaurants and catering businesses. Each component is detailed on its own sub-page.

  • One platform: POS, order checks, QR menu, kiosk, kitchen display (KDS), stock, loyalty, reporting.
  • Sector packages: restaurant, cafe, fast food, hotel restaurant, mall food court, patisserie.
  • Multi-branch/franchise: every branch from one centre with Manager Series.
  • Delivery: Yemeksepeti, Trendyol Yemek, Getir Food and Migros Hemen built in.
  • Artificial intelligence: demand forecasting, anomaly detection and menu intelligence with aiR intelligence.
  • Works offline, hybrid architecture, 22+ years of experience, 4,000+ business references.

What Is a Restaurant Automation System?

A restaurant automation system is the whole of software + hardware + integration that digitalises a food and beverage business's operational flow end to end. It is not a single component but a set of modules working together. In the industry it is also called restaurant automation software or restaurant management software.

Consider a restaurant's typical day — opening a table, taking the order, sending it to the kitchen, preparing the dish, serving, the bill, payment, stock deduction, loyalty points, end-of-day report — every one of these is a component of the restaurant automation system.

robotPOS delivers these components on a single infrastructure, complemented by industry packages (café, fast food, hotel, bakery), multi-branch management and AI-powered analytics modules.

robotPOS Restaurant Automation Components

Restaurant Automation Components

Each component has its own detail page. You can start with a single module and grow as your needs change.

Order Ticket Software

The core module for order and table management. Mobile waiter, bill splitting, instant kitchen routing.

Order software details

POS System

Restaurant till and point of sale. Fiscal-integrated POS, meal cards, multiple payment methods.

POS details

Restaurant Software

The integrated management layer across all modules — checks, stock, loyalty and reporting.

Restaurant software details

QR Menu System

The customer views the menu and orders from their own phone at the table. Self-order and view-only modes.

QR menu details

Self-Service Kiosk

A touchscreen placed at the restaurant entrance. The customer orders and pays themselves.

Kiosk details

Kitchen Display (KDS)

Orders are routed automatically to the right kitchen station by category. Preparation time and queue are tracked.

KDS details

Stock and Cost Management

Automatic recipe-based stock deduction, real-time food cost, waste and loss tracking.

Stock and cost details

Loyalty and Campaigns

Points, coupons, gift vouchers, birthday automation and personalised campaigns.

Loyalty details

Reporting and Analytics

Live turnover, product profitability, hourly demand, staff performance and branch-to-branch comparison.

Reporting details

Multi-Branch / Franchise

Manage every branch from one centre with Manager Series. Consolidated reporting, central campaigns.

Manager Series

Integrations

Yemeksepeti, Trendyol Yemek, Getir Food, Multinet/Sodexo/Ticket, Logo and Mikro integrations.

All integrations

Marketplace Integrations

Yemeksepeti, Trendyol Yemek, Getir and Migros Yemek orders land on one check, one stock ledger and one report.

Marketplace integration

aiR intelligence

AI-powered demand forecasting, anomaly detection, menu intelligence and IQ assistant modules.

aiR intelligence

What Restaurant Automation Delivers to Your Business

From operational efficiency to decision support — benefits distilled from 22 years of experience.

Operational Efficiency

Losses such as order errors, delays in reaching the kitchen and billing confusion are minimised.

Real-Time Visibility

Live turnover, product profitability, table turnover rate and staff performance on dashboards.

Cost Control

Recipe-based food cost, waste and loss tracking, automatic stock alerts.

Multi-Channel Management

Table, mobile waiter, QR menu, kiosk and delivery — all under one check.

Scalability

The same platform from a single-site cafe to a 200+ branch chain; multi-branch via Manager Series.

Data-Driven Decisions

Demand forecasting, anomaly detection and menu engineering with the aiR intelligence AI modules.

Industry-Specific Automation Solutions

Every segment has a different operational structure; the module set is tailored accordingly.

Fast Food Automation

A package focused on high volume, speed and self-order channels.

Explore

Mall & Food Court

Queue management at peak hours, call notifications and central reporting.

Explore

Patisserie & Bakery

Production, display counter, sales and order integration with recipe-based costing.

Explore

Hotel Restaurant & Catering

Charging to room numbers, banqueting and multi-outlet management.

Explore

Airport & Mall

Multiple brands, central management and fast-service channels.

Explore

Cafe & Fast Food Checks

A package optimised for small and mid-sized businesses.

Explore

Migrating to a Restaurant Automation System — in 5 Steps

A seamless migration to robotPOS from manual processes, Excel or a legacy system.

  1. 01

    Needs analysis

    Your branch, table, channel and integration needs are assessed and the right module set is determined.

  2. 02

    Data and menu migration

    Your menu, product, price, customer and supplier data is transferred into the robotPOS system.

  3. 03

    Hardware & integration

    POS, mobile devices, KDS and QR are installed; delivery and meal-card integrations are activated.

  4. 04

    Staff training

    Separate training for waiters, kitchen, cashiers and managers. Basic use in 15–30 minutes.

  5. 05

    Go-live

    The system goes live outside closing hours, with intensive support in the first week.

Frequently Asked Questions About Restaurant Automation

The questions business owners ask most often.

What is a restaurant automation system?

A restaurant automation system is the integrated software and hardware solution that runs the ordering, table, kitchen, stock, payment, loyalty and reporting processes of restaurants, cafes, bars and fast-food businesses on a single platform. It brings components such as order software, the POS system, QR menu, self-service kiosk, kitchen display (KDS) and stock-cost management together under one panel.

What components make up restaurant automation?

A typical restaurant automation system includes: (1) Ordering and checks — managing orders from the table, mobile and QR. (2) Kitchen display (KDS) — order routing. (3) Stock and cost — automatic recipe-based deduction and food cost. (4) Payment — fiscal-integrated POS, meal cards, online payment. (5) Loyalty and campaigns. (6) Reporting and analytics. (7) Multi-branch/franchise management. (8) Delivery integrations (Yemeksepeti, Trendyol, Getir).

Is there a difference between cafe automation and restaurant automation?

The core platform is the same, but cafes emphasise coffee-focused recipe management, fast self-order channels (QR menu, kiosk) and hourly demand reporting, while restaurants weight the table map, bill splitting, waiter performance and delivery integration more heavily. In both, the robotPOS module set is tailored to the customer.

Does a small cafe need a restaurant automation system?

Yes. Even in a one-person cafe, food-cost control is impossible without recipe-based stock tracking, and without loyalty, customer return stays manual. There are scalable packages such as robotPOS Air Series that start at single-user cafe scale and grow. Automation shows its ROI faster in small businesses.

Does the restaurant automation system work without an internet connection?

Yes. robotPOS has an offline working capability. During an internet outage, ordering, payment and check operations continue uninterrupted. When the connection returns, all data is synchronised automatically.

Which sector solutions does robotPOS offer?

robotPOS offers automation packages tailored to restaurants, cafes, bars, fast food, mall food courts, airports, hotel restaurants and catering, and patisseries and bakeries. The module set differs according to each sector's operational needs.

How long does moving to a restaurant automation system take?

On average 2–3 working days for a single-site restaurant. In multi-branch chains, the rollout scales at 1–2 days per branch. The process: needs analysis, menu and data migration, hardware installation, staff training, go-live.

Is multi-branch and franchise management supported?

Yes. With robotPOS Manager Series you can manage several branches from one centre. Menu and price updates go from the centre to all branches instantly, and sales and stock reports are consolidated. A Franchise Manager module is also offered for franchise chains.

Is there AI-powered analysis?

Yes. robotPOS aiR intelligence offers AI-powered modules such as anomaly detection, demand forecasting, menu intelligence, the IQ assistant and branch analytics. It goes beyond traditional reporting and supports decision-making.

How much does a restaurant automation system cost?

robotPOS pricing is transparent and generally consists of four items: a one-time licence, monthly usage per branch, setup & go-live, and support. The total is determined by your number of branches, your module set and your integration needs. Thanks to the hybrid architecture, the five-year total cost of ownership (TCO) is usually more predictable than full cloud subscription models.

Is migrating from my current system to robotPOS difficult?

No. Your existing menu, product, price and customer data is transferred into robotPOS. The migration takes place at the weekend or outside closing hours, so operations continue uninterrupted. The robotPOS team gives active support on site or remotely.

The Choice of 4,000+ Businesses

Kahve Dünyası, Tavuk Dünyası, Köfteci Ramiz, HD Holding and many more run on the robotPOS restaurant automation infrastructure.

Let Us Define the Right Automation Package Together

In a 30-minute call our specialist analyses your business and recommends the right combination of modules. No commitment.

Why robotPOS?

The Easiest, Fastest and Most Reliable Restaurant Automation and Management System

Easy and Practical to Use

Solutions that adapt to your workflow and way of working — practical, quick to learn and dependable for years.

22 Years of Experience

Since 2003 we have built end-to-end management solutions, from boutique venues to restaurant and cafe chains with hundreds of branches.

Specialised Solutions

We work solely on restaurant and cafe automation, and we deepen that expertise every day.

Foresight with AI

aiR intelligence turns your sales data into foresight and action: anomaly detection, demand forecasting, menu intelligence and automated task tracking.

Using robotPOS

The choice of Türkiye's leading brands: robotPOS

Tavuk Dünyası
340+ Branches
Kahve Dünyası
340+ Branches
HD Holding
325+ Branches
Coffy
200+ Branches
Köfteci Ramiz
100+ Branches
Faruk Güllüoğlu
95+ Branches
Tavuk Dünyası
340+ Branches
Kahve Dünyası
340+ Branches
HD Holding
325+ Branches
Coffy
200+ Branches
Köfteci Ramiz
100+ Branches
Faruk Güllüoğlu
95+ Branches

What Our Customers Say

What our users think about their robotPOS experience

"On this journey that began in Ankara in 1995, we have been serving our guests quality food at affordable prices without pause for more than 23 years. With nearly 300 restaurants across Türkiye and Azerbaijan bursting with flavour, master chefs who know their craft, our quality of service and the brands under our roof (HD İskender, HD Döner, Pidem and Makarnam), we have become Türkiye's largest domestically owned restaurant chain!"

HH

Hd Holding

"“At Kahve Dünyası we have been using robotPOS with great pleasure for three years across all our stores in Türkiye and abroad, because they are a solutions company that follows the latest technological developments and brings them quickly to their customers."

KD

Kahve Dünyası

"The story of the Köfteci Ramiz brand is the story of two orphaned brothers who migrated from Macedonia to Türkiye at the start of the 19th century. Having lost their mother in infancy and with their father taken prisoner in the Battle of Çanakkale, the brothers settled in Akhisar, a district of the Aegean. There they served grilled meatballs in the style they had learned in Macedonia, alongside a special flatbread made from fresh-yeast dough. They opened their first shop in 1928 in Akhisar — a tiny place with four tables. After Ramiz Usta passed away in 1970, his four sons continued to keep their father's name alive. In 2000 they opened their second branch, again in Akhisar, on the İzmir–İstanbul highway. That second branch became a springboard, and in 2006 the first İstanbul branch opened in Levent Çarşı. The Köfteci Ramiz brand continues to grow, today with 150 branches in 31 provinces."

KR

Köfteci Ramiz

"It all began with a discovery. Our chicken, marinated for 12–14 hours with unique sauces whose recipe we keep to ourselves and with a variety of spices,"

TD

Tavuk Dünyası

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EL

Esto Lahmacun

Tell us your needs yourself, get a quote quickly

Finding the right solution for your business is now very easy. Define your needs in just a few steps and receive your tailored quote right away.

  • Identify your device needs
  • Define your production points
  • Choose your online platform integrations
  • Get your tailored quote quickly

Needs Assessment Form

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Define Your Device Needs

Touch Terminal

Touchscreen POS terminals for checkout points

2
Waiter Handheld

Mobile handheld terminals waiters use to take orders

1

robotPOS in Numbers

We lead the digital transformation of hospitality businesses

10+
Countries Served
%100
Domestic Software
4000+
Branches Live
80+
Chain Brands
100+
Team Members