Self-Service Ordering KioskNo queues, bigger baskets.
Guests browse the menu, build their own order and complete it themselves. The checkout load drops and an add-on is suggested with every order.
Sample installation: mr.RAG — Istanbul Citys Kozyatağı. All screens are taken from the live kiosk app.
From first touch to the menu in two steps
While idle, the kiosk plays your brand video; the order starts the moment a guest touches the screen.
Video welcome
It starts with a “Touch to view the menu” call to action.
Service type
“Eat in” or “Take away”; the branch name is shown on screen.
Visual menu
Campaign banner, category list and priced product cards on one screen.
An idle kiosk is your ad screen
When no one is ordering, your product videos play full screen; the order starts as soon as a guest touches it.
The kiosk speaks in your brand’s voice
robotPOS Kiosk is not an off-the-shelf template; it is built as an experience unique to your business, with your videos, images, colour palette and fonts.
Your videos
Your brand and product videos play on the welcome screen; an idle kiosk becomes your ad screen.
Your images
Logo, product photos and campaign banners from your own shoots.
Your colour palette
Buttons, highlights, labels and prices in your corporate colours.
Your fonts
Heading and body typefaces chosen to match your brand guidelines.
One brand, the same identity on every screen
On the mr.RAG kiosk, the logo, red tones, typefaces and visual language stay the same from welcome to basket.
Your campaigns front and centre
Your menu is built with your own categories; guests explore and your campaigns stand out.
- A sliding banner area above the menu; new products, campaigns and seasonal visuals rotate in turn.
- The visuals are your own designs: “Buy 5 meals, get the 6th free”, “Pick your colour, double the flavour”…
- Guests can also browse the banners themselves using the arrows.
- Tenders, burgers, combos, buckets, single items, sauces, desserts, drinks, ice cream: categories and their order are set up to suit your business.
Every meal, just the way the guest wants
Guests build their own product; required choices are never skipped and extras show their prices.
- 1
Large product image and price
Guests see exactly what they are getting; the meal contents are clear at a glance.
- 2
Remove / add ingredients
Preferences such as “No mayo” or “No pickles” are optional and selected with a single tap.
- 3
Paid extras
Extras such as “Add cheese +₺30” are shown with their price; the total updates instantly.
- 4
Required choices
Groups such as drinks are marked “You must make 1 selection”.
- 5
No incomplete orders
If “Add to basket” is tapped before a required choice is made, the screen scrolls to that group and highlights it.
Extra selected, price updated instantly
The selected extra is highlighted and its quantity can be changed on the same card. The total on the bottom button changes instantly from ₺365 to ₺395, so there are no surprises for the guest.
Removable ingredients are shown with images; they are understood without reading.
Options and prices are defined by the business.
Large orders on a single screen too
Sharing meals such as the 10-piece Tenders Bucket get a separate choice group for each person.
- “What is your 1st drink?”, “What is your 2nd drink?”… each group is required separately.
- Orders that take ages to count out at the till are taken accurately and in order at the kiosk.
Group order
Each person’s drink is recorded separately.
Complete
It can’t be added to the basket while a required group is empty.
“Goes well with your meal”
- Meal-specific add-on suggestions: tenders, coleslaw, twin sauce packs…
- Every suggestion with its price and image; there is always a “No thanks” option.
- The suggestion a cashier might forget appears with every order at the kiosk.
₺365
Meal
₺395
+ Cheese
₺435
+ Twin sauce
In this sample order the basket grew by 19%.
Results vary by business and menu setup.
From basket to confirmation, every step under control
Validation, confirmation and a transparent basket; no incomplete or wrong orders reach the kitchen.
Only complete orders get into the basket
- “Add to basket” stays grey until required groups are completed.
- A completed group gets a “Selected” label.
- At the last step, eat-in / take-away can be asked per product.
- No order reaches the kitchen with missing information; returns and remakes drop.
What does it bring your business?
Shorter queues
Guests order at the same time without waiting at the till; peak-hour bottlenecks disappear.
Bigger baskets
Extras and “goes well with your meal” suggestions are offered with every order, without fail.
Error-free orders
Required choices and a line-by-line basket; no incomplete or wrong orders reach the kitchen.
Strong brand
With your videos, colours and fonts, the kiosk becomes your store’s showcase.
Staff on more valuable work
With less order-taking, the team focuses on service, speed and the guest experience.
Guests at their own pace
They browse the menu without rushing and build their order exactly as they like.
What Is a Self-Service Kiosk Solution?
A solution that lets guests place orders and pay at a kiosk without needing a cashier.
Guests can browse the menu on the touch screen, choose their products and complete payment.
It is ideal for fast-food restaurants, cafés, cinemas and retail stores.
Fully integrated with robotPOS software, our self-service kiosk raises your efficiency while increasing guest satisfaction.
Kiosk Use Cases
Our self-service kiosks can be used across many industries:
- Restaurants and cafés: so guests can build their own orders and pay.
- Fast-food chains: to cut queue times and speed up ordering.
- Cinemas and entertainment venues: for ticket sales and food & drink orders.
- Retail stores: for product information lookup and self-checkout.
What we need to brand your kiosk
With these materials, the kiosk is prepared in your business’s visual identity.
Logo
Vector or high resolution
Corporate colours
Primary colour, secondary colour, accent
Fonts
Heading and body typefaces
Welcome videos
Product / brand videos in portrait format
Campaign banners
Sliding visuals above the menu
Product photos
Ideally on a plain background
Menu structure
Categories, required / optional choices
Upsell list
Products and prices to suggest alongside meals
Let’s talk about a kiosk experience made for your brand
Contact the robotPOS team for a live demo, customisation and setup.
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