Order & Billing Software — A Professional Solution for Restaurants and Cafés
robotPOS order software: ordering, tables, kitchen display, payment and reporting in one panel. Works offline, easy migration, support 7 days a week, 16 hours a day.
Short answer: robotPOS order and billing software
robotPOS order software is a POS application that unites order taking, table tracking, kitchen routing, payment and reporting in a single panel for restaurants, cafés, bars, hotel restaurants and fast food chains. Compared with paper tickets it reduces errors, delivers reports in real time and tracks stock and cost automatically.
- Order taking, table tracking, kitchen routing, payment and reporting on a single panel.
- Mobile waiter app: the order goes straight from the table to the kitchen screen — no paper, no running back and forth.
- Works offline during an internet outage; syncs automatically when the connection returns.
- QR menu, self-service kiosk, online ordering, meal cards — all integrated.
- Multi-branch management: every branch's menu, prices and reports from one centre.
- Used by 4,000+ businesses, including Kahve Dünyası, Tavuk Dünyası and Köfteci Ramiz.
What Is Order & Billing Software?
Order software is the application that manages the entire restaurant and café flow digitally — taking the order, opening the table, routing to the kitchen, closing the bill, payment and reporting. What sets it apart from the traditional paper ticket is that it delivers an operation that is instantly measurable through every data point.
robotPOS order software has been the choice of 4,000+ food and beverage businesses since 2003. With its user-friendly interface and powerful features it runs smoothly at every scale, from a small café to a chain with 200+ branches.
Order software does not merely record orders; it also combines stock, cost, staff and customer data to give your business reports you can act on.
The same solution goes by different names in the industry: order system, order systems, order taking app, restaurant order system or restaurant ordering software. All of them describe the same flow, from the table to the kitchen and from the kitchen to the till.
The Core Structure of robotPOS Order Software
23 years of operational experience distilled into three core principles.
Easy to Use
Designed on the principle of fewer taps, more work done. Core functions are learned in 15 minutes; staff training is completed in half an hour.
Fast Operation
Even at peak hours, taking an order, opening a check and closing a bill are done in seconds. Customer waiting time falls.
Dependable Infrastructure
The robotPOS order software will not let you down on your busiest days and hours. Data security comes first, with 7x16 support.
Order Software Features
An integrated module for every stage of restaurant and café operations.
Check Management
Orders arriving from the table, the mobile waiter, the self-service kiosk or the QR menu are collected on a single check. Fast opening, splitting, merging and transfer.
Kitchen Display (KDS)
The order is routed automatically to the right kitchen station. Preparation time is tracked and late orders are flagged.
Mobile Waiter
The waiter takes the order at the table with a tablet or phone and it lands in the kitchen instantly. No paper, no running back and forth.
Stock and Cost
Automatic recipe-based stock deduction, real-time food cost, low-stock alerts and waste/loss tracking.
Reporting and Analytics
Live sales, product-level profitability, hourly turnover analysis, staff performance and a customisable dashboard.
Multi-Branch
Manage every branch from one centre. Consolidated reports, central menu and price updates, and branch-to-branch comparison.
Payment Flexibility
Cash, card, meal cards (Multinet/Sodexo/Ticket), online payment and split payment. Fiscal-integrated POS support.
Offline Working
During an internet outage, ordering, payment and check operations continue uninterrupted. Automatic synchronisation when the connection returns.
Staff Management
Shift planning, performance tracking, role-based permissions and waiter sales statistics.
Paper Ticket vs Digital Ordering
Put side by side, the difference is obvious.
| Feature | Paper Ticket | robotPOS Digital |
|---|---|---|
| Order errors | High risk of verbal miscommunication and handwriting errors | The customer or waiter selects directly; it reaches the kitchen error-free |
| Kitchen communication | The paper slip has to be carried to the kitchen | The order lands on the kitchen screen automatically, instantly |
| Stock tracking | Manual — end-of-day counting, error-prone data | Automatic recipe-based deduction on every sale |
| Cost calculation (food cost) | In Excel or by hand, with a delay | Real-time on every sale, item by item |
| Reporting | End-of-day paper counting, high margin of error | Live sales, profitability, staff and branch reports |
| Splitting/merging bills | Manual calculation, with waiting | Split, merge and transfer in one tap |
| Loyalty and campaigns | Manual cards, hard to track | Automatic points, discount and gift-voucher management |
| Archiving and audit | Physical folders, risk of loss | Digital archive, advanced search, compliant with financial audit |
robotPOS Order Software Interface
Waiter, cashier and manager screens.
What Order Software Delivers to Your Business
Concrete gains compiled from the operational data of 4,000+ businesses:
Migrating to robotPOS Order Software — in 5 Steps
Migration from your current paper process or legacy digital system — seamless and expert-supported.
- 01
Needs analysis
A robotPOS specialist analyses your number of branches, tables and waiters and the structure of your operation. It becomes clear which modules you need (kitchen display, QR, stock, loyalty).
- 02
Data migration
Your existing menu, product, price and customer data is transferred into the robotPOS system. User permissions (waiter, cashier, manager) are set up.
- 03
Hardware installation
The touchscreen POS terminal, mobile waiter devices, kitchen display and printers are installed and tested in your restaurant.
- 04
Staff training
Short training is given for the waiter, kitchen and cashier roles. Basic use is learned in 15–30 minutes; comprehensive documentation and video support are available for advanced features.
- 05
Go-live and support
The system goes live at the weekend or outside closing hours. The robotPOS support team follows up actively in the first week; after that, 7x16 telephone and remote support.
Which Businesses Is It Suitable For?
robotPOS order software scales from a single-site business to a chain with 200+ branches.
Restaurants
Cafes
Fast Food
Patisserie & Bakery
Order Software by Business Type
robotPOS order software is configured around each business type's operation — different priorities for restaurants, cafés, fast food and bakeries. A restaurant order system emphasises the table map and bill splitting, while a café system emphasises fast service and loyalty.
Restaurant Order Management Software
Order management for multi-table restaurant operations: table plan, reservations, room and floor separation, waiter call and bill splitting. In busy service the order goes straight to the kitchen display (KDS).
Restaurant software detailsCafé Order Management Software
Fast café order management for cafés and specialty coffee: barista screen, quick product buttons, takeaway/delivery separation and loyalty points, with self-service ordering via the QR menu built in.
Café POS & automationFast Food Order System
An order system that speeds up fast food service: self-service kiosk, number-based call screen, combo and menu rules and a kitchen display. Queues melt away at peak hours.
Fast food automationPatisserie & Bakery Orders
Order management with weighed sales for patisseries and bakeries: products by gram, recipe and production tracking, custom cake order management and separate display case and warehouse stock.
Patisserie & bakery automationChoosing Order & Billing Software: 8 Key Criteria
These eight questions simplify the decision among dozens of options. Ask each of them during the demo.
- 1
Is it built for restaurants?
Table plans, the kitchen display and recipe-based inventory should be designed around restaurant workflows. General retail POS software doesn't fit this flow.
- 2
Do sales continue when the internet drops?
In the demo, disconnect the internet, simulate a rush hour, then reconnect: do sales continue without interruption and does the data sync?
- 3
Are integrations built in?
Are meal card, delivery platform, cash register (fiscal device) and accounting integrations standard, or are they paid add-on modules?
- 4
Is it ready for multiple branches?
Even if you have one location today, if you plan a second within 12 months, central management infrastructure should be in place from the start.
- 5
What is the support model?
Is support available in the evening and on weekends? What is the response time when revenue is at stake, such as the till not opening? In which regions is on-site service provided?
- 6
Architecture: cloud, local or hybrid?
Fully cloud-based systems are vulnerable to connection outages. A hybrid architecture combines local operation with central synchronization.
- 7
Are updates stable?
What matters is not how fast new features ship, but that existing workflows don't break after an update. Look at references that have used the system in the field for a long time.
- 8
What is the 5-year total cost?
A monthly subscription can look cheap. Add up the license, monthly fee, installation and support over 5 years and compare.
Standalone App or Restaurant Software Module?
A search for order and billing software turns up two different product types: a standalone app that only handles orders and tables, or the ordering module of an integrated restaurant management system. The difference becomes clear as the business grows.
| Criterion | Standalone Ordering App | Restaurant Software Ordering Module |
|---|---|---|
| Initial investment | Low | Medium–high |
| Order and table management | Yes | Yes |
| Recipe-based inventory | None or weak | Built in |
| Real-time food cost | None | Built in |
| Loyalty and campaigns | Limited | Built in |
| Delivery platforms | Manual entry or none | Yemeksepeti, Trendyol Yemek, Getir integration |
| Meal cards | Limited | Multinet, Edenred, Sodexo integration |
| Multi-branch management | None | Centralized with Manager Series |
| Accounting integration | None | Logo, Mikro, Netsis |
| Suitable scale | Small single-location café | From a single location to a chain |
A common mistake: a small café starts with a standalone ordering app, and when a second branch opens, orders, inventory and reports end up in separate systems. If you plan to open a branch within 12 months, choosing integrated restaurant software from the start is more efficient.
Frequently Asked Questions About Order Software
The questions restaurant and café owners ask most often.
What is order (check) software and why should I use it?
Order software is the application that digitally manages order taking, table tracking, opening and closing bills, kitchen routing, payment and reporting in restaurants, cafes and similar food and beverage businesses. Unlike paper checks, order errors are minimised, reports are viewed in real time, and stock and costs are tracked automatically.
Do I need technical knowledge to use robotPOS order software?
No. The robotPOS order software is designed on the principle of fewer taps, more work done. Core functions can be learned within 15 minutes and waiter training is completed in half an hour. Our expert team provides active support during installation.
Is migrating from my current order system to robotPOS difficult?
No. Your existing menu, product, price and customer data is transferred into robotPOS. The migration is carried out at the weekend or outside closing hours, so operations continue uninterrupted. The robotPOS team provides on-site or remote support throughout the migration.
Does the order software work without an internet connection?
Yes. The robotPOS order software has an offline working capability. If you experience an internet outage, order taking, opening and closing checks, and payment transactions continue uninterrupted. When the connection returns, all data is synchronised automatically.
How much does order software cost?
The price of the robotPOS order software is determined by the size of your business (number of tables, number of branches), the modules you need (kitchen display, QR menu, stock tracking, reporting) and your hardware preference. You can get a transparent quote from our pricing page or by requesting a demo.
Can I take orders from a mobile phone or tablet?
Yes. The robotPOS order software offers a mobile waiter app that can be installed on tablets and mobile phones. The waiter takes the order at the table and sends it directly to the kitchen screen; writing on paper and carrying it to the kitchen disappears.
Does it support a kitchen display system (KDS)?
Yes. Orders are routed automatically to the correct station by category (kitchen, bar, dessert). Waiting time, queue and preparation status are monitored on the kitchen screen. The waiter sees from the system which order is ready; communication losses drop to zero.
Does the order software support multi-branch management?
Yes. With the robotPOS Manager Series you can manage several branches from a single centre. Sales, stock and staff data from all branches are reported in consolidated form. Menu changes are pushed from the centre to all branches instantly.
Does it work with a QR menu and self-order kiosk?
Yes. The robotPOS order software is natively integrated with QR menu, self-service kiosk and online ordering channels. Whichever channel it comes from, the order lands on the same check and the same kitchen screen and is analysed from a single point in reporting.
What is an e-check (electronic order check), and does robotPOS support it?
The e-check is the electronic counterpart of the traditional paper order check. Order and bill information is stored digitally and, when required, sent to the customer by email or SMS. The robotPOS order software provides e-check infrastructure as standard; records are archived in a form suitable for financial reporting.
Does the order software track stock and costs?
Yes. Each time an order is sold, stock is deducted automatically according to the recipe and the food-cost calculation is updated. Alerts for low-stock items, profitability reporting at the moment of sale, and waste and loss tracking are provided as standard.
Which payment methods are supported?
Cash, credit card (fiscal-integrated POS), debit card, meal cards such as Multinet/Sodexo/Ticket, online payment, loyalty points and gift vouchers are supported. Splitting a single bill and paying it by different methods (split payment) is possible.
Is there a difference between an order system and order software?
In practice there is none; the same solution is also referred to in the sector as an order system, order systems, order application or restaurant order system. All of them describe the flow of taking the order at the table, sending it to the kitchen, tracking the bill and closing the payment. robotPOS delivers this entire flow in a single piece of software.
I'm looking for restaurant ordering software — is that the same thing?
Yes. What people mean by restaurant ordering software is the application that lets an order be taken at the table or for delivery, sends it to the kitchen and records it on the bill — that is, the order software itself. robotPOS unites table orders, mobile waiter, QR menu, self-service kiosk and delivery channels in a single ordering flow.
Does order and billing software also manage delivery orders?
Most standalone ordering apps cannot. With robotPOS, Yemeksepeti, Trendyol Yemek, Getir and Migros Yemek orders arrive on the same screen, with no manual re-entry.
Solutions That Work Together with Order Software
QR Menu System
Guests order from their own phone at the table and it lands on the check automatically.
Explore
Restaurant Software
POS, checks, stock, reporting and loyalty — integrated management in a single panel.
Explore
Stock and Cost Management
Automatic recipe-based stock deduction, food cost, waste and loss tracking.
Explore
Marketplace Integrations
Yemeksepeti, Trendyol Yemek, Getir and Migros Yemek orders land on the check automatically.
ExploreReady to Move to Digital Order Software?
Our robotPOS specialists analyse your business in a 30-minute call. No commitment.
Why robotPOS?
The Easiest, Fastest and Most Reliable Restaurant Automation and Management System
Easy and Practical to Use
Solutions that adapt to your workflow and way of working — practical, quick to learn and dependable for years.
23 Years of Experience
Since 2003 we have built end-to-end management solutions, from boutique venues to restaurant and cafe chains with hundreds of branches.
Specialised Solutions
We work solely on restaurant and cafe automation, and we deepen that expertise every day.
Foresight with AI
aiR intelligence turns your sales data into foresight and action: anomaly detection, demand forecasting, menu intelligence and automated task tracking.
The choice of Türkiye's leading brands: robotPOS
- 340+ Branches
- 340+ Branches
- 325+ Branches
- 200+ Branches
- 100+ Branches
- 95+ Branches
What Our Customers Say
What our users think about their robotPOS experience
On this journey that began in Ankara in 1995, we have been serving our guests quality food at affordable prices without pause for more than 23 years. With nearly 300 restaurants across Türkiye and Azerbaijan bursting with flavour, master chefs who know their craft, our quality of service and the brands under our roof (HD İskender, HD Döner, Pidem and Makarnam), we have become Türkiye's largest domestically owned restaurant chain!
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robotPOS in Numbers
We lead the digital transformation of hospitality businesses
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