robotPOS Customer Reviews

Customer Testimonials

The choice of Turkey's leading brands robotPOS

Hd Holding

Hd Holding

On this road that we left Ankara in 1995, we have been continuing to provide quality and affordable service to our guests without stopping for more than 23 years. We have managed to become the largest restaurant chain with domestic capital in Turkey (HD İskender, HD Döner, Pidem and Makarnam) with nearly 300’ restaurants in Turkey and Azerbaijan, our competent masters and our quality service! Undoubtedly one of our most important supporters in managing this structure, which grows and develops day by day, is the robotPOS that we use in all our restaurants... together with robotPOS’'s expert and experienced team, we transformed the automation system we are currently using in a short period of 3 months and achieved a success story that is difficult to encounter. Take It, Table Service, Call Center Operation, Food Cart / Bring It Food / Trendyol Food Integrations, Central Menu and Price Management, Central Promotion Management, Central Reporting, YNÖKC Integration, Logo Integration, MicroStrategy BI Integration and more at nearly 300’ Sales Points. We carry out it successfully thanks to the relevant modules of robotPOS’. Having a solution partner like robotPOS encourages us in our projects we plan for the future... Çağlar Yılmaz HD Holding – IT Director

Coffee World

Coffee World

“As Kahve Dünyası, we have been using the robotPOS system in all our stores, both in Turkey and abroad, for 3 years, as they are a solution company that follows the latest technological developments and quickly offers it to its customers. With their collaborative approach, action time and team experience in all our projects that have touched robotPOS’ so far, they have proven to us in this short time that they are the right choice and what a reliable business partner they are.” Ebru Sonay Boriş Kahve Dünyası & Baylan/ Information Systems Manager

Meatball Maker Ramiz

Meatball Maker Ramiz

The Story of the Köfteci Ramiz Brand is the story of two orphaned brothers who immigrated from Macedonia to Turkey at the beginning of the 19th century. The brothers, who lost their mother at a young age and whose father was captured in the Gallipoli War, end up in Akhisar, the district of the Aegean. In the way they learned in Macedonia, they serve grilled meatballs with a special pita made of fresh yeast dough. They opened their first shop in Akhisar in 1928, in a tiny shop with 4 tables. After the death of Ramiz Usta in 1970, his four sons continue to keep their father's name alive. In 2000, they opened their second branch in Akhisar on the Izmir-Istanbul Highway. This second branch becomes the springboard and the first Istanbul branch is opened in Levent Çarşı in 2006. Köfteci Ramiz Brand continues to grow with 150 branches in 31 provinces. Our brand prepares the meat we have carefully selected with the special preparation technique that has been in our family since 1928, sends it daily from a single center to all our branches without freezing, and offers it to our guests through our staff, whom we provide continuous training, which ensures that the same taste is achieved at all Köfteci Ramiz points. It is an indispensable element of our work ethic not to use intermediates in any of the products we manufacture that will reduce product quality or endanger human health. Our first priority is customer satisfaction, and the most important principle we adopt for this is that we love our job. While we were doing our job with such love, we wanted our Restaurant automation system to be a brand that loved its job as much as we did, to be a system that knew the needs of the sector, was simple, safe, could meet all our operational needs and could keep up with our speed. As a result of our extensive research, we were introduced to robotPOS in 2008 and started working with them by changing the system we were using. We have continued to use robotPOS’ with confidence and satisfaction for exactly 12 years without interruption... Bulent Taskinlar Founding Partner / Meatball Maker Ramiz

Chicken World

Chicken World

It all started with a discovery. Our chickens, whose recipes are hidden in us, we marinate for 12-14 hours with unique sauces and various spices it turned into an incredible flavor story. Founded in 2011, our brand today brings chicken-based menus to consumers with more than 190 restaurants in nearly 50 cities. Our brand, which has been offering an unusual concept to consumers since the day it was founded, has created a brand new track for itself in Turkey It was selected in the Restaurant Sector category “Turkey's most reputable White Meat Chain Brand” in the Turkey Reputation Index research. As a brand that cares deeply about its quality, it was not easy for us to decide on the automation system. As a result of our long research, we started working with robotPOS. We currently work with robotPOS in more than 190 stores. The past 8 years have shown us what a right decision we made. As a brand that constantly develops new projects, robotPOS meets all our operational needs with its fast and customer-oriented solutions it makes us feel that it is always with us. Erhan Karakoç Chicken World Sales and Operations Director

Esto Lahmacun

Esto Lahmacun

Esto Lahmacun, which set out with the motto "The Brand That Introduced Lahmacun to the World", blends lahmacun, the indispensable taste of Turkish cuisine, with today's modern touches without compromising traditional methods, with more than 30 years of industry experience. Esto Lahmacun, which has achieved great success in a short time by reaching 24 branches in Istanbul, Tekirdağ, Edirne, Yalova, Eskişehir and Bursa, is a strong and sustainable brand for its investors. Esto Lahmacun is not just lahmacun; It makes a difference with its special spice blends, stone oven technique and hand-picked dough. In addition to lahmacu, its menu also includes pita bread, soup, salad varieties and special dessert options. As Esto Lahmacun, we met Robotpos in April 2024. At that time, we were preparing for the opening of our 10th branch and decided to change our current automation system. Robotpos' central management solutions, sectoral expertise and innovative vision impressed us in a short time. In a short time, in our factory and all our branches; By commissioning the Purchasing and Production Management, Stock and Cost Tracking, Order and Shipment Management, Point of Sale (POS) Management, Central Reporting, Central Menu and Price Management processes, we started to effectively manage our entire operation end-to-end. In addition, our package service operations, which we carry out intensively, have gained a perfect structure with Robotpos' online order integrations. In this way, we have become able to produce value-added solutions to all of our operational needs. Ramazan Çimen Esto Lahmacun Co-Founder

Alaçatı Pudding Maker

Alaçatı Pudding Maker

Alaçatı Pudding Maker set out in 2012 with the dream of bringing the beauties and rich culture of the Aegean to big cities and making it accessible in all seasons. We have designed places where our guests can experience unique comfort and taste in a spacious environment, taste and buy special tastes and local flavors of the Aegean. We carefully preserved Alaçatı architecture with its narrow cobbled streets smelling of basil, wooden tables painted blue, geraniums hanging from stone walls, honeysuckles and bougainvilleas. We brought the naturalness and flavors of the Aegean to big cities to satisfy the longing for the Aegean. While using the impressive aspects of Alaçatı architecture in our projects, we tried to see the perception of space and people as a whole. We tried to reflect the peace and sincerity offered by the Alaçatı culture and the inspiration we received from the warmth of the Aegean people into the general architecture. Today, we continue to serve with more than 1,000’ friendly employees in 81 branches throughout Turkey, with the excitement and determination of the first day and the sincerity of our Aegean identity. We aimed to move our Alaçatı to Europe as soon as possible. If you have such a large, multi-branch structure and this structure is growing day by day, and you produce and ship your products yourself in your center, most importantly, you need a solid solution partner for your central management needs. Our solution partner at this point is robotPOS. We have been working with robotPOS with great satisfaction since 2014. We carry out all our processes, starting from Ordering and Purchasing from the Center and up to sales to our end users in our branches, with robotPOS's Central Management System products. Our dealers are very happy with this system. It integrates very quickly into many new software and applications. robotPOS is our complete solution partner with new software developments and result-oriented reports. Working with robotPOS gives us great confidence in meeting both our Central Management and Branch needs. robotPOS is truly a value, we feel valuable thanks to the robotPOS software. We made the right decision when laying the foundations of Alaçatı Pudding Maker, in every process and result-oriented way, “I'm glad to have you, ROPOTPOS!” we say. Erson Tomakin Board Member/General Manager

ISS Türkiye

ISS Türkiye

“There are three key factors in the culture of ISS, the world's largest service company. Legal compliance, 16/7 uninterrupted support - fast action, and corporate and sustainable service at affordable costs. robotPOS has been following all our important processes such as exploration, offer, technical support, training and operations devotedly throughout the 3 years we have been working with them, without even needing to be reminded. At the same time, it is an important business partner of ours in our cafe and alacarte projects with its trustworthy disciplined working system. The most important issue in technological products is especially support processes. We always feel the robotPOS team, which is competent, has the necessary knowledge and equipment, and offers a professional approach with solution-oriented results during our work, and we can easily reach them when we call. As a result of their corporate approach that is valuable to the ISS family, we work together in our newly opened projects and we continue to use robotPOS products with pleasure. “ Gürkan Oktay ISS Türkiye – Deputy General Manager of IT

Heart Coffee

Heart Coffee

Gönül Kahvesi Brand, a boutique coffee house, has been serving its customers since 2002 and offers the taste and taste of Turkish coffee with special formulas of original products it has developed. Our brand has earned “Turkish Coffee” the reputation it deserves with its “Heart Harmanı” product. Gönül Kahvesi, which opened its first branch in Izmir in 2002, has set its goal of becoming the most well-known brand in its field of business with 81 branches in Turkey and abroad; unique product range, with its store concept and creative-innovative approach, it is getting closer to its goal every day. One of the most important needs in achieving the goals set in chain businesses like us is the Restaurant Automation system you use. As Gönül Kahvesi, we attach great importance to this issue. We met robotPOS about 6 years ago. Using the relevant products of our brand robotPOS’, it can easily carry out sales, orders, stocks, cash registers, inspections and many more in our more than 80’ branches. In addition, we can receive fast and quality service whenever we need it, with our competent and experienced field and call center personnel. Yaman Assistant Gönül Kahvesi – Chairman of the Board of Directors

Pan Chicken

Pan Chicken

“Our company, which set out in 2014 with its expert staff and different perspective, breaks new ground in the food industry. robotPOS, which we have been working with for more than 5 years in more than 50’ branches, has always been with us in this process. We progress with the services and experience of robotPOS’ in the management and automation systems of our branches and center. Thanks to our expert support team and long-lasting solutions, we not only do not experience any disruption in business processes, but also gain speed day by day...” Ozan Kıran Pan Chicken General Manager

POL'IN (Medipol University Hospitals)

POL'IN (Medipol University Hospitals)

Pol's Cafe Brand was founded in 2014 under Medipol Health Group. Our brand is located in Medipol University Hospitals and Medipol University Kavacık Campus; It has approximately 30 businesses, including Cafe, Alacard Restaurant, Self Service Restaurant, Patisserie, Kiosk and Market Concept. We continue to offer quality and affordable service to both our guests and staff in our stylish and modern-looking businesses. We have many businesses with different concepts, the number of which is increasing every year Due to our operation, we need to centrally manage all our needs such as purchasing, order-shipment, production, sales and reporting. Moreover, we provide 16/7 service in some of our businesses. About 2 years ago, we started looking for a system that could meet all our needs and provide fast and quality service to our businesses, and as a result of long evaluations, we started working with robotPOS. Thanks to its user-friendly, simple, flexible and responsive infrastructure, we completed the transformation of our businesses in a short time and started using robotPOS’. We now manage our entire operation centrally with confidence, channeling it to develop our business and produce value-added projects. Atilla Özdemir POL'IN – Director-General

Space Patisserie

Space Patisserie

Uzay Patisserie is a pioneering brand with its classic tastes and unconditional product quality, which come to mind when it comes to pastry in Bursa, as well as its non-stop research, new interpretations it brings to pastry, and its constantly developing visionary structure in terms of products and merchandising. The production of Space is carried out in its facility with a closed area of 3000 square meters in Nilüferköy, located on Bursa Mudanya Road. We always invest in the happiness of our employees with social areas and recreation areas by creating a healthy and safe working environment in the production facility built using the latest technology and the highest quality standards. In our production facility, where there are storage areas, production department and management offices; Dull products, special chocolate, wet and dry cake types, milk and sherbet desserts, designer cakes, ice cream, baklava and pastry types are produced. We are proud to reach thousands of customers every day with our Factory where 120 people work and our 11 Branches. We met robotPOS in June of 2016’. At that time, we were about to open our 5th Branch and decided to change the automation system we were working with. The solutions developed by robotPOS’, especially in the field of Central Management, impressed us greatly. In a short time, we started to effectively manage our entire structure by commissioning the Purchasing Management, Order-Shipment Management, Production Management, E-Delivery Note Integration, Netsis Integration, Point of Sale Management, Central Reporting, Central Menu and Price Management processes in our Factory and Branches. We are very pleased to have been working for more than 5 years with robotPOS’'s 24*7 Technical Support and modules that meet all the operational needs we need. Fatoş Birgül Bolelli Space Patisserie – Strategic Planning and Control Manager

Etiler Marmaris

Etiler Marmaris

“Rapidly moving towards the goal of bringing its unwavering flavors added to Istanbul's food culture first to all of Turkey and then abroad, Etiler Marmaris has also opted for robotPOS ‘, which is 100% domestic, in automation solutions. We met with many companies during the automation system change process. In this process, we witnessed robotPOS’ successfully managing operations with dozens or even hundreds of branches. Today, with the motto “100% Domestic, Quality and Safe”, we work with the best suppliers in Turkey. robotPOS We have come a long way in terms of productivity since we met his family.” Bahar Taygur Etiler Marmaris / General Coordinator

İntiba Döner

İntiba Döner

“We have been using robotPOS solutions, which we met in 2015, with pleasure for 4 years. robotPOS Automation Systems, in addition to being a reliable business partner, helps businesses keep up with the requirements of the age in terms of infrastructure by offering solutions that add value to business processes. With robotPOS, we report the data of our 6 sales points in a near-live manner. We increase our customer satisfaction by managing the Stock, Cost and Production Operations of our sales points, while also managing our Call Center and Food Cart Modules and Takeaway Service Operation quickly, completely and smoothly, thank you robotPOS... ” Oguz Karaduman İntiba Döner Chairman of the Board of Directors

Malatya Market

Malatya Market

“I believe that it is of great importance for businesses in our industry to work with a smooth and easy automation system. robotPOS offers extremely successful solutions in this respect. We easily adapted to their systems and our staff had no trouble learning the apps for robotPOS’. In addition, its sectoral solutions and integration support were decisive for us. We have been using robotPOS products with great confidence in our Tüykiye, Europe and Arabia operations for more than 8 years.” Mustafa Öztürk Information Technology Officer / Malatya Market Nuts Management

Asuman

Asuman

“As Asuman, since the day we opened, we have been trying to work and establish business partnerships with successful and reliable domestic brands and suppliers in every possible field. It was through this perspective that we were introduced to robotPOS when we decided to modify our automation system back in 2018. The 16/7 technical support they provide and our ability to access live data instantly, their efforts to find solutions to our needs and problems, and their collaborative approach are among the issues that please us the most. As a food business that is in the process of worldwide branding, we hope to move forward with the solution partnership of robotPOS’. ” Ceylan Bagbakan Corporate Communications Manager / Asuman

Dönerci Ali Usta

Dönerci Ali Usta

“As Dönerci Ali Usta, we manage an extremely intense operation in all 4 branches. We were introduced to robotPOS after trying many systems in the past. For us, like any food business, it is very important that our activities are not interrupted and run smoothly. We have been continuing our entire operation, including our Call Center and Food Basket Operation, without any interruption for approximately 9 years. In cases where technical support is needed, we can easily reach experts by phone, and the technical team intervenes within a few hours for needs that need to be resolved in the field.” Ali Özcan Chairman of the Board of Directors / Dönerci Ali Usta

Kayseri Cuisine

Kayseri Cuisine

“Reporting and evaluation are indispensable for our business culture. We have heard that robotPOS’ was very successful at this point, but after we started working, we encountered much more comprehensive and organized solutions than what we heard. robotPOS’'s products and services met our needs completely...” Hacı Hakan Kumuş General Coordinator / Kayseri Cuisine

The Coffee Factory & Chillbox

The Coffee Factory & Chillbox

Thanks to “robotPOS's solutions, we can manage our entire operation from a single center, from A to Z, from stock to sales management, from accounting to logistics network management. Being able to access systems and report instantly from anywhere there is Internet creates both time and cost advantages. In this way, we can access live data about our business from where we are 24 hours a day, 7 days a week, and make evaluations...” Erol Şahin Brand Owner / The Coffee Factory & Chillbox

Özcanlar Meatballs

Özcanlar Meatballs

” robotPOS Before Automation Solutions, our speed in operation was incomparable to the current one. robotPOS not only brings all our needs together in a single center, but also offers extremely fast solutions in 16/7 technical support... “ Atanur Yenice Deputy General Manager / Özcanlar Meatballs

Sidanlar Kanaat Restaurant

Sidanlar Kanaat Restaurant

“Saydanlar Kanaat Restaurant is a family company and tradesman restaurant that has been using restaurant automation systems for about two years as a business that has completed its 55th year in the food and beverage industry. We chose robotPOS’ as an automation system in order to provide better and modern service to our customers in our new location, where we completed our investment with the experience and strength we gained from our past. Because we believe in supporting domestic investments, especially in the field of software. We followed the innovative and solution-oriented work of robotPOS’, which makes a difference in the sector, and decided to use this system. We are pleased with the automation investment we have made. They have always pleased us with their experienced and friendly staff in project design, sales, installation and technical support processes. Thanks to the whole team for their friendship. We wish you continued success” Adnan Saydan Brand Owner / Sidonlar Kanaat Restaurant

Tükkan Karaköy

Tükkan Karaköy

Welcoming its guests in Karaköy, one of the well-established and historical districts of Istanbul, Tükkan has become the indispensable meeting point of Istanbulites in Karaköy with its decoration reminiscent of art galleries at first glance, then its appetizing flavors and unique cocktails, and fun parties that take to the streets. We carefully selected the automation system of our business, which we prepared so meticulously and meticulously when we set out, and started working with robotPOS. Due to our job, we can work late into the night. robotPOS 7/16 With support services, he made us feel that he was there for us whenever we needed him. We also continue to enjoy using robotPOS with its user-friendly interfaces and reporting that meets our every need. Selim Diker Brand Owner / Tükkan Karaköy

Selimiye Pudding Maker

Selimiye Pudding Maker

“As Selimiye Pudding Maker, fast and trouble-free service has always been our priority. In order to make our customers' satisfaction sustainable, we determined our preference in the automation system as robotPOS. We knew that robotPOS’ was used in many single and chain businesses. In this process, we realized that we made the right decision to meet robotPOS and become a solution partner. We are very pleased with their 7/16 qualified support and the fact that their approach is constantly solution-oriented. Thanks robotPOS.” Osman Ülker General Manager / Selimiye Pudding Maker

Paddy Kebab

Paddy Kebab

“We are aware that part of the continuity of quality is the automation system for our brand, which has been offering Turkish culinary culture to its customers since 1974 and integrating the understanding of health and cleanliness with the principle of quality service. We can manage very busy package orders and Food Cart orders quickly and smoothly with the solutions of robotPOS’. While we can manage sales operations simply and quickly, we can easily measure the performance of our business thanks to the detailed reports we can receive instantly. When we need support while managing our intense operations, having the support team by our side 16/7 makes us feel safe.” Suat Inal Brand Owner / Paddy Kebab

İstinye Poultryman

İstinye Poultryman

“robotPOS plays an active role in the flow of operational operations in our businesses and in providing service to our valued customers quickly. Offering an effective live reporting application to business officials, robotPOS allows us to reach our turnover wherever we want. When it comes to multiple branch management, this live reporting is of serious importance to us. We are very pleased that we chose robotPOS’, where we can receive 24/7 and qualified support. Thanks robotPOS.” Ali Bahadır Yesil Setup Direction. See. Asst. / İstinye Poultryman

Konak Restaurant Büyükada

Konak Restaurant Büyükada

The pearl and most beautiful district of Istanbul consists of the Islands, also known as the Prince Islands, Kınalıada, Burgazada, Heybeliada - Büyükada Sedefada ‘s. As its name suggests, Büyükada is the largest of these five islands. Konak Restaurant was founded in Büyükada in 1979 by brothers Asım and Kerim Düzcan, who worked as apprentices, cooks and chefs in the traditional Turkish-Ottoman Cuisine for a long time. In 1986, it became one of the most special restaurants in Büyükada and even in the whole of Istanbul, representing the traditional Turkish-Ottoman Cuisine in the best way under the name “Büyükada Konak Meat and Fish Restaurant”. We carry out an extremely intensive operation in our business, especially in the summer months. Take It Away, Table Service and Takeaway service all go together. 5 years ago, we decided to change our automation system and we will be able to handle this intensity we started looking for a company that is solid, fast, trouble-free and offers quality support services. robotPOS, whom we met in those days and worked with for more than 5 years, showed us what a right decision we made. Kerim Düzcan Business Owner / Konak Restaurant Büyükada

Çınaraltı Kebab

Çınaraltı Kebab

“For many years, we tried to run our operation in our restaurant without an automation system. The fact that there was a dense package in our first branch forced us to switch to a systematic operation. We needed professional software where we could keep track of our customers and recognize them when they called. At this stage, we held meetings with well-known brands in the sector. As a result of our extensive research, we decided that the system with the highest price/performance ratio that can meet our needs is the robotPOS Automation System. They quickly proved to us the correctness of this decision. We recently opened our second branch. We enjoy using robotPOS’ in this branch. For those who are in search of seamless automation in their business, we recommend robotPOS’...” Müjgan Gürsoy – Abdullah Alcellat Business Partner / Çınaraltı Kebap

Bonamade Bakery & Eatery

Bonamade Bakery & Eatery

As Bonamade, we carefully design every product we prepare to offer to our customers. Of course, behind every product we offer, there is effort and dedication, as well as technology applications that enable the business to operate dynamically and efficiently. As the most important of these applications, robotPOS offers us the necessary cooperation to manage our business more quickly and smoothly in all our processes. Thanks to robotPOS, which we have been using integrated with our other systems for the last 1 year, we can not only manage product sales and desk management, but also track instant stock and profitability. We recommend robotPOS’, which constantly supports us in every project we develop, to all developing businesses. Fatih Tekin Finance Manager / Bonamade Bakery & Eatery

Yaşar ICE

Yaşar ICE

"Yaşar Ice, which Yaşar Dondurma opened in Kahramanmaraş with a different concept and a different understanding, has achieved a new line in the ice cream industry. Yaşar Ice Ice Cream Cafe, which was implemented with the initiatives of brothers Koray and Yaşar Kanbur, representatives of the younger generation of Yaşar Ice Cream, has both the lines of a hundred-year-old tradition and a modern architectural approach. Yaşar Ice Cream, which has been selling and presenting ice cream in many consistencies for years, now brings you, taste lovers, together with fresh ice cream with Yaşar Ice, after cutting with a cleaver, pulled by a crane and stretching for meters. As Yaşar Ice, we chose the robotPOS automation system in our business. With robotPOS's user-friendly interfaces, fast and safe solutions, we can easily carry out our desk service, take-away and counter sales operations, stock and cost tracking. robotPOS, which offers 7/16 uninterrupted service, makes us feel safe..." Koray Kanbur & Yaşar Kanbur Brand Owners / Yaşar ICE Ice Cream Cafe www.yasarice.com.tr

Wellclub Sports and Life Center

Wellclub Sports and Life Center

As Dudullu Organized Industrial Zone, we have implemented the most modern and comprehensive sports and living facility to support healthy living, sports and unity spirit for the individuals living and working on the Anatolian side and the valuable employees of our region. We opened LaChitarra, where we serve Italian dishes, and Cafe Zenzero, which has a World Cuisine menu, within our facility. With our collaboration with robotPOS, we have the opportunity to easily manage all our processes with the support of measurable data. We would like to thank the robotPOS family for their solution-oriented support of the before and after service approaches. Özgür Gedikoğlu Purchasing Manager / Wellclub Sports and Life Center

Gencallar Meat and Sausages & Bi Lokum Meat Steakhouse

Gencallar Meat and Sausages & Bi Lokum Meat Steakhouse

“As “Gencal Family”, which has made a name for itself in the textile industry, we have now taken our place in the food industry. With eighty years of experience and trust, we created the “Gencallar Meat and Sausages” – “Bi Lokum Et Steakhouse” brands. We opened our first branch in Acıbadem. As a brand that cares so much about trust, we decided to partner with “robotPOS” in choosing an automation system. They have become one of our indispensable business partners with their fast and quality service approach. We continue to use robotPOS’ safely in all our brands. Thanks robotPOS.” Fatih Gencal Brand Owner /Gencallar Meat and Sausages & Bi Lokum Meat Steakhouse

Lie Down Barbecue

Lie Down Barbecue

As Uzan Meat Barbecue, our job is to prepare meat for our customers. Our brand, which owes our well-deserved reputation to its quality, taste and sensitivity to customer satisfaction, evaluates all positive and negative feedback from its customers extremely carefully. Where you always know in Kayapa, We continue to serve our customers with the same quality and taste for years. In our business, which attaches so much importance to customer satisfaction, we carry out an extremely intensive operation every day of the week. We were looking for an automation system we could rely on that could handle this operation, add added value to our business and be there for us at any time when we needed it. During this search, we met the robotPOS Family in 2015. We have been working with them for about 5 years. robotPOS showed us what a right decision we made in this process and became one of our most important solution partners. Suleyman Uzan Brand Owner / Reach Out Barbecue

Trt World Cafe

Trt World Cafe

At Trt World Cafe, we offer 16/7 uninterrupted service to TRT World employees and our guests. The company, which will be our solution partner when choosing our automation system, will be able to provide us with 7/16 quality service We wanted it to be a system that could meet our operational needs and be open to innovations. robotPOS was a company we knew from the industry, with user-friendly interfaces, fast and secure solutions, etc they have become one of our most important solution partners with their uninterrupted service. We have been using robotPOS products with pleasure for many years. Ahmet Yücebaşoğlu TRT World Cafe – Business Owner

Finn Karaköy

Finn Karaköy

Finn is one of the most popular places in Karaköy, where Onurcan Gençer, who stands out with his different style, dark colors, modern and stylish design, where you can have a pleasant conversation not only at night with music and dance, but also in front of the bar in the early hours, and who has Turkish and World Championships in his bar. In addition to fun cocktail names such as Hakuna Matata and Pink Panther, we host our guests with our rich, unique menus that are compatible with today's social media world, containing hashtags about your feelings, where you can find whatever taste you want. The issue we attach most importance to in our business is customer satisfaction. For this, your operation within the business must be perfect. One of our biggest supporters for a perfect operation is the automation system we use, i.e. robotPOS. We were introduced to robotPOS in 2015 and we can easily track our operations such as Sales, Cash, Stock and Cost, and we can always track our data on mobile even if we are not in the business. And our choice will be robotPOS in our new business that we'll be opening soon... Berk Akardaş Brand Owner / Finn Karaköy

Beta Tea House

Beta Tea House

With Beta Yeni Han, we ensure the continuity of an important historical heritage in Eminönü, Istanbul. We have perfectly and faithfully renovated this important historical heritage, which has hosted important commercial activities for centuries and was once known as Tahmis Khan, which means the place where coffee is roasted, with today's contemporary dynamism. Within the scope of the renovation, we aimed to maximize the experiences of our visitors by equipping the inn with the newest, most superior technical infrastructure. As Beta Yeni Han, today we offer our guests Beta Tea House, which hosts over 75 ‘world tea, Ala Kahve Evi, which carefully offers coffees from all world coffee beans and traditional Turkish coffees such as Mihrimah Sultan and Kumda Kahve, and its timeless flavors Belita Spice Maker, Hacı Ali Lokumcusu, Tarih Eminhan Börekcisi and Benuta Artizan Chocolatier. We provide service with. Since we manage a fast and trouble-free operation process in all our stores, our choice for our automation systems was robotPOS. In addition to the smart and fast solutions that robotPOS’ offers us, always having it with us with a 7/16 live support line showed us how right we made the choice. Veli İşisağ Beta Tea / Information Technologies Manager

Foodhall&Mickey Brown's

Foodhall&Mickey Brown's

Control is extremely important in the food industry. Control with eyes alone is never enough, control with data is always more useful. In this sense, working with a partner who will provide all kinds of data will make your job extremely easy. robotPOS After examining and analyzing the company and its activities for a long time, I started working at the first opportunity. Our first project was to use it in our markets and restaurants with very high turnover. We achieved a lot of success in a short time and prevented serious losses every day. Later, when I started Food Hall, when the restaurant control system came to the fore, we immediately contacted robotPOS. Our payment system here would be very different. When we explained this different project, they felt the same excitement as us and in a short time the whole team made the project feasible. One of my favorite features of robotPOS’ is that they embrace the job as if it were a part of themselves, and provide the necessary support as a whole team until they achieve success...It is very good that they provide 7/16 call center support. There are all the reporting and analysis systems you can think of, which makes it easier for you to do your job. Endless thanks to the robotPOS family for all their support. With respect and love, Zeynel Akyol General manager Food Hall Tourism and Food Trade Ltd.

Sodexo

Sodexo

As Sodexo Integrated Service Management, we have been providing services in nearly 50’ areas in Turkey for nearly 30 years, from food to technical maintenance, from facility management to cleaning, from garden maintenance and disinfestation to energy management and support services. As Sodexo, we took on the identity of ‘playmaker’ in the sector by bringing our worldwide experience to Turkey. We provide efficiency with the services we offer to our customers and improve the quality of life of our business partners. robotPOS, with which we have been working together for 3 years, supports us with its service speed and experienced staff in all areas, from exploration to training. robotPOS, which manages to follow new technological processes and stay up to date in terms of hardware and software, always makes us feel that it is with you by providing effective and result-oriented support to the processes. Soner Sarıçayır SODEXO / Information Technologies Manager

Green Salads

Green Salads

Green Salads, which developed the first long plate concept design in Turkey, started its activities at Airport AVM in 2008 under the leadership of Remzi Gedik. Our company, which offers delicious and healthy meals to its guests with grill, pan and salad options in the ongoing process, has grown rapidly in the food industry and reached more than 50’ branches. Our flavors, which attracted attention with their concept, were deemed worthy of the Invention of the Year and Quality Award at the Turkish Gold Brand Awards, which were held for the first time within the framework of the Brand and Career Summit events in 2017. In 2018, it was selected as the Taste Brand of the Year within the scope of the Turkish Gold Brand Awards. As of 2021, we changed the Restaurant Automation system we currently use and switched to robotPOS’ in both our branches and headquarters. We manage the central reporting, order-shipment, stock-cost management and even branch audits of our more than 50 branches via robotPOS, and we can manage our operations in a close-to-live manner by automatically transferring certain data to our ERP system. robotPOS is an important partner for us in our operations that are constantly increasing and growing day by day. Tuğrul Demirci Green Salads / General Coordinator

Schnitzel Landmann

Schnitzel Landmann

As Schnitzel Landman, we opened our first branch in Landastrse in Vienna in 2004’, interpreting the historical and famous taste of Austria, the homeland of schnitzel, with all its subtlety and exponential taste in its true taste from the original recipe. We continued to expand our business by opening branches with our popular tastes. In 2016’, we registered our brand in Turkey and opened our first branch in Turkey in 2017’ on Kadıköy Halitağa Street. Our Schnitzel Landman brand, which is rapidly growing with new branches on the Anatolian and European sides of Istanbul, continues to develop new schnitzel interpretations and diversify our tastes in line with customer satisfaction. We knew robotPOS’'s solutions, experience and achievements in chain brand management, but we had the chance to work as of 2022. We switched to robotPOS’ by changing the system we were using. It has become our biggest supporter in managing our robotPOS operations with its central management system, point-of-sale management system and different integration solutions. We continue our growth process by using robotPOS solutions with satisfaction. Atilla Guler Schnitzel Landmann / General Manager

Burçak Food

Burçak Food

Our organization has been operating in catering services, cafeteria and restaurant management since 2000. It provides the highest quality and best service to its customers with its experienced team. The importance we attach to our work has always led us to careful and meticulous work. The priority we give to human health ensures that we always prioritize health compliance from the preparation stage of our products to the transportation and presentation stage. Just like the care shown to a meal prepared at home, we pay the same attention to all the foods we prepare. One of our main principles is to produce delicious food using quality and fresh foods by providing all the necessary conditions for human health. Our goal is to achieve perfection and make your special days unforgettable with our quality equipment, friendly, trained, disciplined staff and professional and purpose-oriented solution-oriented service approach. Our customer has been purchasing, production, order-shipment, stock-cost and profit loss operations of approximately 40 sales points, consisting of a market, cafe, dining hall, self-service restaurant and alacarte restaurant, located on the Kayışdağı Campus of Yeditepe University, for more than 10 years. We carry out it with robotPOS. With the pre-loading solution developed specifically for us by robotPOS’, we can easily follow the shopping of thousands of students on campus. Thank you to robotPOS’, which allows us to easily handle such a large operation. Cevval Kulaksızoğlu Burçak Gıda / General Manager

Walnut Tree

Walnut Tree

Walnut Tree, which brings a new color to Koşuyolu and offers a comfortable environment, was opened in November 2008’. Our brand quickly won the admiration of the people of Istanbul with its comfortable atmosphere, unique breakfasts, morning getaways, delicious meals that appeal to the eyes and palate, and friendly staff. You will want to spend pleasant hours in Walnut Tree, which constantly changes and develops in line with the tastes and expectations of its guests, with tea and coffee, as well as special sweet and salty, profiteroles, cakes and hamburgers, unique tastes of world cuisines and its warm atmosphere. We met robotPOS back in 2016. Those who come to Walnut Tree know that we have a serious busy schedule every day of the year. We have both a busy counter sale, a busy desk service and a busy takeaway operation When we decided to change our system in 2016, we did a pretty thorough research at that time as well. Our choice of robotPOS was influenced by the card solution it developed for businesses with heavy counter sales, its solution-oriented approach to its customers and the quality service it provided to its customers. We have entrusted our Restaurant Automation System to robotPOS’ for about 7 years and we continue to use it with satisfaction. Göksel ULUSOY Walnut Tree / General Coordinator

Yali Restaurant

Yali Restaurant

Yalı Restaurant was put into service as a modest trout restaurant in 1997. Our restaurant, which renews itself every year, has quickly become one of the most preferred restaurants in our region. Our innovative philosophy, constantly seeking innovation and development, continues to produce solutions that offer more comfortable service and higher customer satisfaction. Our restaurant building takes you on a journey that goes back to the past with its lines inspired by classical Turkish architecture and meticulous interior design. It offers a rare spaciousness and comfort with its large interior volume of 750 square meters and high ceilings of up to 7 meters. Our 12 thousand square meter land surrounded by trees is intertwined with the magnificent nature of Çerkezköy. The playground prepared for your children, the zoo hosting cute animals, artificial waterfalls that bring the spaciousness of the stream to your feet and garden tables placed at a distance from each other make our land an ideal area where you can spend time with your family. Thanks to its large area, Yalı Restaurant is ideal for large organizations, events and business meetings. We have been managing our restaurant since 2007 with our innovative and solution-oriented systems that make a difference in the robotPOS’ industry. From the first day we met until today, they have never let us down. They have always been with us with their team, equipment, solutions and services. It's easy to say. We continue to use the robotPOS Restaurant Automation system with satisfaction, where we have been managing both point of sale and stock-cost for 16 years, and we recommend it to everyone. Rasim Bilgen Yalı Restaurant / Brand Owner

Why robotPOS?

The Easiest, Fastest, Most Hassle-Free Restaurant Automation and Management System

Easy and Practical Use

Solutions that adapt to your workflow and way of working, are practical to use, easy to learn and will be used for years without any problems.

22 Years of Experience

Since 2003, we have been producing end-to-end management solutions from boutique businesses to restaurant and cafe chains with 100s of branches.

Specialized Solutions

We work exclusively in Restaurant and Cafe Automation and are becoming more specialized every day.

New Generation Technology

We are always with you with our New Generation restaurant and cafe automation solutions.

robotPOS Usage

The choice of Turkey's leading brands robotPOS

Chicken World
330+ Branch
HD Holding
300+ Branch
Coffee World
300+ Branch
Coffy
170+ Branch
Meatball Maker Ramiz
110+ Branch
Faruk Güllüoğlu
110+ Branch
Chicken World
330+ Branch
HD Holding
300+ Branch
Coffee World
300+ Branch
Coffy
170+ Branch
Meatball Maker Ramiz
110+ Branch
Faruk Güllüoğlu
110+ Branch

What Do Our Customers Say?

What our users think about their robotPOS experiences

"On this road that we left Ankara in 1995, we have been continuing to provide quality and affordable service to our guests without stopping for more than 23 years. We have managed to become the largest restaurant chain with domestic capital in Turkey (HD İskender, HD Döner, Pidem and Makarnam) with nearly 300’ restaurants in Turkey and Azerbaijan, our competent masters and our quality service!"

HH

Hd Holding

"“As Kahve Dünyası, we have been using the robotPOS system in all our stores, both in Turkey and abroad, for 3 years, as they are a solution company that follows the latest technological developments and quickly offers it to its customers."

KD

Coffee World

"The Story of the Köfteci Ramiz Brand is the story of two orphaned brothers who immigrated from Macedonia to Turkey at the beginning of the 19th century. The brothers, who lost their mother at a young age and whose father was captured in the Gallipoli War, end up in Akhisar, the district of the Aegean. In the way they learned in Macedonia, they serve grilled meatballs with a special pita made of fresh yeast dough. They opened their first shop in Akhisar in 1928, in a tiny shop with 4 tables. After the death of Ramiz Usta in 1970, his four sons continue to keep their father's name alive. In 2000, they opened their second branch in Akhisar on the Izmir-Istanbul Highway. This second branch becomes the springboard and the first Istanbul branch is opened in Levent Çarşı in 2006. Köfteci Ramiz Brand continues to grow with 150 branches in 31 provinces."

KR

Meatball Maker Ramiz

"It all started with a discovery. Our chickens, whose recipes are hidden in us, we marinate for 12-14 hours with unique sauces and various spices"

TD

Chicken World

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HAND

Esto Lahmacun

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