robotPOS Payment Gateway
Manage Meal Card, Digital Wallet and Loyalty Payments on a Single Platform
A smart payment orchestration layer that brings alternative payment methods together on a single platform across every touchpoint — POS, kiosk, mobile and Soft POS.
Request a DemoThe fintech world is evolving fast and new-generation payment methods keep multiplying. robotPOS Payment Gateway is a smart payment orchestration layer that unifies meal card, digital wallet and loyalty payments in a single cloud-based infrastructure, independent of the fiscal cash register and scattered mobile POS devices. It brings every payment method into one consistent channel experience and centralises reporting.
From a Fragmented Payment Setup to a Single Platform
Today, a restaurant chain that wants to accept meal card and digital wallet payments faces these challenges:
A separate setup for every meal card, and dependence on the fiscal cash register
Each provider's application has to be installed one by one on the fiscal cash register (ÖKC), or run on its own dedicated mobile POS or external terminal. Every card requires a separate setup, a separate activation and separate testing. Common Android fiscal registers usually support only two meal card integrations; the rest simply cannot be accepted.
7–14 days of lost revenue when a new branch opens
Meal card installation is usually completed by the fiscal cash register vendor 7–14 days after opening. Throughout that period customers cannot use their meal cards; revenue is lost directly, and the IT, operations and finance teams spend considerable time on it.
A device failure halts sales
When the fiscal cash register breaks down, transactions stop and revenue is lost, because a replacement device has to be sourced and the meal card application cannot be reinstalled.
Reconciliation processes that never end
Every provider delivers its own report, in its own format, on its own panel. Accounting and finance teams have to consolidate reports from different screens one by one, which leads to discrepancies and days of reconciliation work.
Dependence on the cash register vendor, and a poor user experience
The business is directly affected by commercial disputes between the cash register vendor and the meal card companies; a customer whose card is declined loses loyalty, and the brand suffers. On a 5.5-inch cash register screen transactions are slow and awkward, and the queue at the till grows.
robotPOS Payment Gateway
An orchestration layer that unifies meal card, digital wallet and loyalty payments in a single cloud-based infrastructure, independent of the fiscal cash register and scattered mobile POS devices. You no longer need to install a separate application for every provider or carry a separate terminal for every card.
Critical Industry Data
Meal card payments account for an average of 30% of restaurant revenue in Türkiye. During the 2025–2030 fiscal cash register replacement period, a device-dependent setup means putting that revenue at risk.
How Does It Work?
A cloud architecture that unifies every payment channel in one smart layer
A payment orchestration layer that unifies every channel — POS, kiosk, mobile and QR — on a single platform
Orchestrated Layer
A Consistent Experience Across Every Channel
Bank card transactions such as credit card, contactless and chip/MSR continue to run through your existing bank/POS infrastructure. Payment Gateway does not take ownership of those transactions; the layer it orchestrates is meal card, digital wallet and loyalty payments. The goal is to bring every payment method into one consistent channel experience and to centralise reporting.
robotPOS Payment Gateway vs the Fiscal Cash Register Vendor
The difference between the two approaches
| Topic | robotPOS Payment Gateway | Fiscal Cash Register Vendor |
|---|---|---|
| New branch setup | Ready the same day, before opening. No lost revenue. | 7–14 days later. Revenue is lost. |
| Setup effort | robotPOS handles it; your teams spend no extra hours. | Your teams spend significant extra hours. |
| Device failure | Transactions continue without interruption. | Revenue is lost because a replacement device or application cannot be installed. |
| Issue resolution | Fast action with robotPOS support; sales carry on. | IT teams get stuck between two vendors; sales stop for a long time. |
| Reconciliation | Customisable, detailed branch and transaction reports from a single screen. | Scattered reports across different screens; accounting discrepancies. |
| Channel coverage | Works in soft environments too, such as web, mobile and QR menu. | Works only on the fiscal cash register device. |
| New payment methods | New fintech and wallet integrations are added continuously. | Limited by the device; low capacity to adapt. |
| Screen & experience | A 15-inch ergonomic screen; fast transactions, short queues. | A 5.5-inch screen; slow and awkward transactions. |
What It Brings to Your Business
The concrete benefits of unifying your payment infrastructure
An Uninterrupted Payment Ecosystem
It removes the separate applications installed on the fiscal cash register and the scattered mobile POS devices. It resolves incompatibilities between meal cards, digital wallets and POS systems, and by eliminating dependence on the fiscal register it delivers a standard payment experience across every branch.
Centralised Operational Excellence & Easy Reconciliation
Manage all payment operations centrally, reliably and without errors from a single admin panel. Get instant access to branch-level management, active terminal tracking, transaction details and payment types. The workload of IT, operations and finance teams drops, and the risk of error is minimised.
Revenue and Customer Growth
It expands payment options, raises basket conversion rates and opens access to new customer segments. New payment experiences increase both sales volume and customer satisfaction.
A New-Generation Kiosk Payment Experience
On robotPOS Kiosk products, all meal card and digital wallet payments are completed directly on the kiosk screen. This user-friendly, omnichannel technology is the only one of its kind in Türkiye! Faster, more contactless, more efficient.
Key Features
The five core capabilities of Payment Gateway that put you ahead
Centralised Management
Manage every transaction from a single panel.
Real-Time Reporting & Automatic Reconciliation
Real-time data, detailed reports, transactions consolidated in a single format.
Secure Infrastructure
Security aligned with PCI-DSS standards, operating in line with regulations.
Easy Integration
Bring new providers live quickly, without touching the fiscal cash register.
7/16 – 365-Day Support
Uninterrupted support from an expert team.
You Sign the Agreement, We Manage the Process
With Payment Gateway, the payment side becomes a managed platform rather than an integration project. You just sign your agreement — we run the whole process:
- We track new payment systems on your behalf.
- We carry out all integration work.
- We manage setup and roll-out.
- We provide continuous operational support and improvements.
- We work in constant contact with your finance, marketing, IT and operations teams; we provide detailed financial reports and support your CRM and marketing activities.
Supported Payment Partners
Integrated with Türkiye's leading meal card and digital wallet providers
and more — a continuously growing partner ecosystem
One Platform. Full Control.
Manage all your payment processes from a single point with our hardware, software and payment infrastructure.
Request a DemoWhy robotPOS?
The Easiest, Fastest and Most Reliable Restaurant Automation and Management System
Easy and Practical to Use
Solutions that adapt to your workflow and way of working — practical, quick to learn and dependable for years.
22 Years of Experience
Since 2003 we have built end-to-end management solutions, from boutique venues to restaurant and cafe chains with hundreds of branches.
Specialised Solutions
We work solely on restaurant and cafe automation, and we deepen that expertise every day.
Foresight with AI
aiR intelligence turns your sales data into foresight and action: anomaly detection, demand forecasting, menu intelligence and automated task tracking.
The choice of Türkiye's leading brands: robotPOS
What Our Customers Say
What our users think about their robotPOS experience
"On this journey that began in Ankara in 1995, we have been serving our guests quality food at affordable prices without pause for more than 23 years. With nearly 300 restaurants across Türkiye and Azerbaijan bursting with flavour, master chefs who know their craft, our quality of service and the brands under our roof (HD İskender, HD Döner, Pidem and Makarnam), we have become Türkiye's largest domestically owned restaurant chain!"
Hd Holding
"“At Kahve Dünyası we have been using robotPOS with great pleasure for three years across all our stores in Türkiye and abroad, because they are a solutions company that follows the latest technological developments and brings them quickly to their customers."
Kahve Dünyası
"The story of the Köfteci Ramiz brand is the story of two orphaned brothers who migrated from Macedonia to Türkiye at the start of the 19th century. Having lost their mother in infancy and with their father taken prisoner in the Battle of Çanakkale, the brothers settled in Akhisar, a district of the Aegean. There they served grilled meatballs in the style they had learned in Macedonia, alongside a special flatbread made from fresh-yeast dough. They opened their first shop in 1928 in Akhisar — a tiny place with four tables. After Ramiz Usta passed away in 1970, his four sons continued to keep their father's name alive. In 2000 they opened their second branch, again in Akhisar, on the İzmir–İstanbul highway. That second branch became a springboard, and in 2006 the first İstanbul branch opened in Levent Çarşı. The Köfteci Ramiz brand continues to grow, today with 150 branches in 31 provinces."
Köfteci Ramiz
"It all began with a discovery. Our chicken, marinated for 12–14 hours with unique sauces whose recipe we keep to ourselves and with a variety of spices,"
Tavuk Dünyası
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Esto Lahmacun
Tell us your needs yourself, get a quote quickly
Finding the right solution for your business is now very easy. Define your needs in just a few steps and receive your tailored quote right away.
- Identify your device needs
- Define your production points
- Choose your online platform integrations
- Get your tailored quote quickly
robotPOS in Numbers
We lead the digital transformation of hospitality businesses
- 10+
- Countries Served
- %100
- Domestic Software
- 4000+
- Branches Live
- 80+
- Chain Brands
- 100+
- Team Members