Smart Payment Orchestration

robotPOS Payment Gateway

Manage Meal Card, Digital Wallet and Loyalty Payments on a Single Platform

A smart payment orchestration layer that brings alternative payment methods together on a single platform across every touchpoint — POS, kiosk, mobile and Soft POS.

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Smart Payment Orchestration Layer

The fintech world is evolving fast and new-generation payment methods keep multiplying. robotPOS Payment Gateway is a smart payment orchestration layer that unifies meal card, digital wallet and loyalty payments in a single cloud-based infrastructure, independent of the fiscal cash register and scattered mobile POS devices. It brings every payment method into one consistent channel experience and centralises reporting.

From a Fragmented Payment Setup to a Single Platform

Today, a restaurant chain that wants to accept meal card and digital wallet payments faces these challenges:

Fragmented Setup

A separate setup for every meal card, and dependence on the fiscal cash register

Each provider's application has to be installed one by one on the fiscal cash register (ÖKC), or run on its own dedicated mobile POS or external terminal. Every card requires a separate setup, a separate activation and separate testing. Common Android fiscal registers usually support only two meal card integrations; the rest simply cannot be accepted.

Separate setupSeparate activationLimited card support
Lost Revenue

7–14 days of lost revenue when a new branch opens

Meal card installation is usually completed by the fiscal cash register vendor 7–14 days after opening. Throughout that period customers cannot use their meal cards; revenue is lost directly, and the IT, operations and finance teams spend considerable time on it.

Downtime

A device failure halts sales

When the fiscal cash register breaks down, transactions stop and revenue is lost, because a replacement device has to be sourced and the meal card application cannot be reinstalled.

Reconciliation Chaos

Reconciliation processes that never end

Every provider delivers its own report, in its own format, on its own panel. Accounting and finance teams have to consolidate reports from different screens one by one, which leads to discrepancies and days of reconciliation work.

Lock-in & Experience

Dependence on the cash register vendor, and a poor user experience

The business is directly affected by commercial disputes between the cash register vendor and the meal card companies; a customer whose card is declined loses loyalty, and the brand suffers. On a 5.5-inch cash register screen transactions are slow and awkward, and the queue at the till grows.

Solution

robotPOS Payment Gateway

An orchestration layer that unifies meal card, digital wallet and loyalty payments in a single cloud-based infrastructure, independent of the fiscal cash register and scattered mobile POS devices. You no longer need to install a separate application for every provider or carry a separate terminal for every card.

Every payment method from one application hub
The same process at the till, kiosk, mobile, QR and web/app
New fintech and payment methods are added automatically
Dependence on the fiscal cash register and specific devices disappears

Critical Industry Data

Meal card payments account for an average of 30% of restaurant revenue in Türkiye. During the 2025–2030 fiscal cash register replacement period, a device-dependent setup means putting that revenue at risk.

How Does It Work?

A cloud architecture that unifies every payment channel in one smart layer

robotPOS Payment Gateway architecture diagram — the orchestration layer unifying all payment channels

A payment orchestration layer that unifies every channel — POS, kiosk, mobile and QR — on a single platform

Orchestrated Layer

Meal cardDigital walletQR / loyalty paymentsSuper apps

A Consistent Experience Across Every Channel

TillKioskMobileQR MenuWeb / App
robotPOS Payment Gateway web/desktop payment screen
robotPOS Payment Gateway mobile payment experience

Bank card transactions such as credit card, contactless and chip/MSR continue to run through your existing bank/POS infrastructure. Payment Gateway does not take ownership of those transactions; the layer it orchestrates is meal card, digital wallet and loyalty payments. The goal is to bring every payment method into one consistent channel experience and to centralise reporting.

robotPOS Payment Gateway vs the Fiscal Cash Register Vendor

The difference between the two approaches

TopicrobotPOS Payment GatewayFiscal Cash Register Vendor
New branch setupReady the same day, before opening. No lost revenue.7–14 days later. Revenue is lost.
Setup effortrobotPOS handles it; your teams spend no extra hours.Your teams spend significant extra hours.
Device failureTransactions continue without interruption.Revenue is lost because a replacement device or application cannot be installed.
Issue resolutionFast action with robotPOS support; sales carry on.IT teams get stuck between two vendors; sales stop for a long time.
ReconciliationCustomisable, detailed branch and transaction reports from a single screen.Scattered reports across different screens; accounting discrepancies.
Channel coverageWorks in soft environments too, such as web, mobile and QR menu.Works only on the fiscal cash register device.
New payment methodsNew fintech and wallet integrations are added continuously.Limited by the device; low capacity to adapt.
Screen & experienceA 15-inch ergonomic screen; fast transactions, short queues.A 5.5-inch screen; slow and awkward transactions.

What It Brings to Your Business

The concrete benefits of unifying your payment infrastructure

An Uninterrupted Payment Ecosystem

It removes the separate applications installed on the fiscal cash register and the scattered mobile POS devices. It resolves incompatibilities between meal cards, digital wallets and POS systems, and by eliminating dependence on the fiscal register it delivers a standard payment experience across every branch.

Centralised Operational Excellence & Easy Reconciliation

Manage all payment operations centrally, reliably and without errors from a single admin panel. Get instant access to branch-level management, active terminal tracking, transaction details and payment types. The workload of IT, operations and finance teams drops, and the risk of error is minimised.

Revenue and Customer Growth

It expands payment options, raises basket conversion rates and opens access to new customer segments. New payment experiences increase both sales volume and customer satisfaction.

robotPOS Kiosk — meal card and digital wallet payment screen
The Only One in Türkiye!

A New-Generation Kiosk Payment Experience

On robotPOS Kiosk products, all meal card and digital wallet payments are completed directly on the kiosk screen. This user-friendly, omnichannel technology is the only one of its kind in Türkiye! Faster, more contactless, more efficient.

Key Features

The five core capabilities of Payment Gateway that put you ahead

Centralised Management

Manage every transaction from a single panel.

Real-Time Reporting & Automatic Reconciliation

Real-time data, detailed reports, transactions consolidated in a single format.

Secure Infrastructure

Security aligned with PCI-DSS standards, operating in line with regulations.

Easy Integration

Bring new providers live quickly, without touching the fiscal cash register.

7/16 – 365-Day Support

7x16 support from an expert team.

You Sign the Agreement, We Manage the Process

With Payment Gateway, the payment side becomes a managed platform rather than an integration project. You just sign your agreement — we run the whole process:

  • We track new payment systems on your behalf.
  • We carry out all integration work.
  • We manage setup and roll-out.
  • We provide continuous operational support and improvements.
  • We work in constant contact with your finance, marketing, IT and operations teams; we provide detailed financial reports and support your CRM and marketing activities.

Supported Payment Partners

Integrated with Türkiye's leading meal card and digital wallet providers

robotPOS Payment Gateway supported payment partners — Multinet, Pluxee, Paycell and more
MultinetPluxee (Sodexo)Token FlexiWalletPayeGastro PayPaycellTrumore (Togg)ChippinHopiFrinkZubizu

and more — a continuously growing partner ecosystem

One Platform. Full Control.

Manage all your payment processes from a single point with our hardware, software and payment infrastructure.

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Why robotPOS?

The Easiest, Fastest and Most Reliable Restaurant Automation and Management System

  • Easy and Practical to Use

    Solutions that adapt to your workflow and way of working — practical, quick to learn and dependable for years.

  • 23 Years of Experience

    Since 2003 we have built end-to-end management solutions, from boutique venues to restaurant and cafe chains with hundreds of branches.

  • Specialised Solutions

    We work solely on restaurant and cafe automation, and we deepen that expertise every day.

  • Foresight with AI

    aiR intelligence turns your sales data into foresight and action: anomaly detection, demand forecasting, menu intelligence and automated task tracking.

Using robotPOS

The choice of Türkiye's leading brands: robotPOS

  • Tavuk Dünyası
    340+ Branches
  • Kahve Dünyası
    340+ Branches
  • HD Holding
    325+ Branches
  • Coffy
    200+ Branches
  • Köfteci Ramiz
    100+ Branches
  • Faruk Güllüoğlu
    95+ Branches

What Our Customers Say

What our users think about their robotPOS experience

On this journey that began in Ankara in 1995, we have been serving our guests quality food at affordable prices without pause for more than 23 years. With nearly 300 restaurants across Türkiye and Azerbaijan bursting with flavour, master chefs who know their craft, our quality of service and the brands under our roof (HD İskender, HD Döner, Pidem and Makarnam), we have become Türkiye's largest domestically owned restaurant chain!
HH
Hd Holding

Tell us your needs yourself, get a quote quickly

Finding the right solution for your business is now very easy. Define your needs in just a few steps and receive your tailored quote right away.

  • Identify your device needs
  • Define your production points
  • Choose your online platform integrations
  • Get your tailored quote quickly
Assess My Needs

Needs Assessment Form

Define Your Device Needs

  • Touch Terminal

    Touchscreen POS terminals for checkout points

  • Waiter Handheld

    Mobile handheld terminals waiters use to take orders

robotPOS in Numbers

We lead the digital transformation of hospitality businesses

Countries Served
10+
Domestic Software
%100
Businesses Live
4000+
Chain Brands
80+
Team Members
100+